5 minutes with an Expert

Welcome to ‘5 minutes with an Expert’ — the fast, sharp, no-fluff series where industry leaders drop their smartest insights in the time it takes to make a coffee.

Each episode cuts straight to the good stuff and the kind of expertise you can actually use.

5 minutes. 1 expert.

Think you can’t get game-changing insights in five minutes? Challenge accepted.

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Phyllis Chan Phyllis Chan

Mark Sage

This time, we’re joined by Mark Sage — a global leader in loyalty and customer retention with 20+ years’ experience across retail, FMCG, travel, and financial services.

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Phyllis Chan Phyllis Chan

Holly Glowaty

Meet Holly Glowaty 🇺🇸 — serial entrepreneur, go-to-market strategist, and a leading voice in fintech, loyalty, and branded currency.

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Phyllis Chan Phyllis Chan

Anton Buchner

Most loyalty programs celebrate customers who spend more. But as Anton Buchner - the ROI guy breaks down the 'Loyalty Illusion' in our next 5 Minutes with an Expert, businesses don’t run on revenue — they run on profit.

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Carly Neubauer Carly Neubauer

Zsuzsa Kecsmar

We’re excited to welcome Zsuzsa Kecsmar, Chief Strategy Officer and Co-founder of Antavo, the global AI Loyalty Cloud trusted by brands like KFC, Hyatt and C&A.

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Carly Neubauer Carly Neubauer

David Parsons

This week, we’re joined by David Parsons, CEO of Ellipsis & Company— one of Australia’s leading voices in loyalty, data, and customer strategy.

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Carly Neubauer Carly Neubauer

Amanda Cromhout

Kicking off our very first 5 Minutes with an Expert episode with someone truly exceptional — Amanda Cromhout CADipL™️ from South Africa 🇿🇦

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Need Loyalty?

Loyalty is not always a program. But it's always an experience. Elevate Loyalty designs, implements & manages loyalty solutions for B2B and B2C clients.

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